Case Studies

Scaling Back-Office Ops at ~40¢ on the Dollar

We have staffed many positions using GSP and have always been impressed with the quality of hires, the fluency of English and the technical expertise of each hire. Being in the same time-zone is huge. Each hire has become part of the company's family culture — all while saving a ton on overhead.

IT Help Desk Coverage 18/5

We assembled a help desk team aligned to Pacific hours, improving SLA compliance while reducing costs by ~55%.