Virtual Staffing for E-Commerce

GSP helps e-commerce brands maintain exceptional customer experiences while keeping operations lean. Our Administrative Support VAs handle customer inquiries across Zendesk, Gorgias, Freshdesk, email, and live chat - resolving issues quickly and maintaining your brand voice. Inside Sales professionals drive revenue by managing product promotions, abandoned cart follow-ups, upsell/cross-sell outreach, and loyalty programs. They also coordinate influencer and affiliate partnerships. Our team handles product catalog management - writing SEO-friendly descriptions, uploading images, managing SKUs, and ensuring listings are accurate across Shopify, Amazon, WooCommerce, and other platforms. Data Analytics VAs track sales performance, ad ROI, customer lifetime value, and inventory turnover to inform your strategy. Accounting specialists manage order reconciliation, marketplace payouts, sales tax compliance, and vendor payments.